Shipping Policy
Shipping Policy
Free shipping
We offer free standard shipping on all orders over $89 AUD to anywhere in Australia. Orders under $89 incur a flat shipping fee of $7.95 AUD.
Processing time
Orders are processed within 1–3 business days of payment confirmation. You'll receive a tracking email once your order has shipped.
Delivery timeframes
| Destination | Estimated delivery |
|---|---|
| NSW, VIC, QLD, SA, WA | 7–13 business days |
| NT, TAS, ACT | 10–15 business days |
Tracking
All orders include a tracking number. You'll receive your tracking link by email once your order ships. Allow 24–48 hours for tracking to update.
Questions?
Email us at icetail19@gmail.com with your order number and we'll respond within 1 business day.