Get in touch

We're a small team and we read every message. Expect a reply within 24 hours.

Email

icetail19@gmail.com

Order issues

If your order hasn't arrived or has an issue, please include your order number in your email. We'll sort it fast.

Returns & refunds

We offer a 30-day no-questions-asked return policy. See our Refund Policy for full details.

Business hours

Monday – Friday, 9am–5pm AEST. We aim to reply within 1 business day.